![]() ![]() The driver must be listed in this section. Then, choose (double-click) Sound, video and game controllers. To verify, open Device Manager on the WorkSpace where you have issues in your Windows PC. If you still have audio issues after the initial checks, check if the Teradici Virtual Audio Driver is installed on the WorkSpace. Install Teradici Virtual Audio Driver on your WorkSpace To check the RTT to the various AWS Regions from your location, use the Amazon WorkSpaces Connection Health Check. ![]() If the RTT is between 100 ms and 250 ms, then the user can access the WorkSpace, but the performance is degraded. Be sure that the round-trip time for your WorkSpace client is less than 100 ms.Reboot your Workspace to check if the issue is resolved.Be sure that you're running the latest WorkSpaces client application.To troubleshoot audio issues in your WorkSpaces application, do the following: ![]()
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